Tutelar Error Code
Kindly refer below error code and description below.
Transaction Monitoring
Error Code | Http Status Code | Error Code | Description |
---|---|---|---|
101 | 401 | Invalid api key or secret key. Please check api credentials | Invalid authentication credentials. Please check your api and secret keys created successfully. |
102 | 400 | Merchant id is not empty | You should send merchant id(view merchants page) or you can send your merchant id along with the post parameters |
103 | 400 | Order id is invalid | Order id should not be empty
|
104 | 400 | Order id format is invalid | Order id accepts only alphanumeric, hyphen(-) and underscores(_). |
105 | 400 | Order id length is invalid | Maximum order id length is 40. |
106 | 400 | Duplicate order id recieved | Duplicate order id exsits |
107 | 400 | Payment mode is invalid | You should use only “test” or “live”payment mode only. |
108 | 401 | Payment mode credential error | If payment mode TEST, use trail api credentials. If payment mode LIVE, use live api credentials. |
109 | 400 | Amount is invalid | Order amount should be number only. Validate number with decimals. 0000000000.00 |
110 | 400 | IP Address is not whitelisted | Ip address is not whitelisted |
111 | 400 | Risk engine is not assigned | Risk engine is invalid. Please reachout tutelar support team |
112 | 400 | Field is required | Check the post parameters document for reference. Order id, customer object, mode, payment instrument, currency code, merchant object, payment data object |
113 | 400 | Email address is invalid | Invalid customer email address received |
114 | 400 | Phone number is invalid | Invalid phone number is received. It will allow only numbers |
115 | 400 | Email address is not empty | Customer email address should not be empty |
116 | 400 | Phone number is not empty | Customer phone number should not be empty |
117 | 400 | Payment instrument type is invalid | Payment instrument type is invalid |
118 | 401 | Your trail has expired | Your 14 days trial has been expired. Please reach out tutelar team |
119 | 400 | Too many requests | Too many requests |
120 | 400 | System error | An error occurred on the Tutelar system |
121 | 401 | Transaction limit exceeded | Your trail transaction limit has been exceeded |
122 | 400 | Error: <Error Message> | Display all other transaction api related errors |
Tutelar Http Status Codes
Http Status Code | Message | Description |
---|---|---|
201 | Created | Successful request |
204 | Accepted | Successful request |
401 | Unauthorised | Unauthorised error |
400 | Bad Request | Invalid argument / Invalid payload |
403 | Forbidden | Permission denied / Invalid api key |
404 | Not Found | Requested URI or method not found |
409 | Conflict | Request could not be completed |
415 | Unsupported media type | Unsupported media type |
422 | Customer name format invalid | Customer name format invalid |
429 | Resource Exhausted | Too many requests / Rate limiting / Out of resource quota |
500 | Internal Server Error | Service has encountered an error |
502 | Bad gateway | Bad gateway |
503 | Service Unavailable | Service unavailable / Retry request |
504 | Gateway Timeout | Gateway timed out error / Deadline exceeded |
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