Dispute Level Change

Following the dispute raised in the panel, the client can use the edit option in the action menu to change level . The level is mainly based on the priority of the dispute raised by the acquirer bank.

PUT https://stgsecctrl.tutelar.io/api/v1/dispute/move-level/:disputeId

200: Success Response

{
   "success": true,
   "code": 200,
   "message": "Dispute moved level_2",
   "data": {}
}
{
   "success": true,
   "code": 200,
   "message": "Dispute moved level_3",
   "data": {}
}

422: Unprocessable Entity

{
   "success": false,
   "code": 300,
   "message": "Comment should not be empty",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Only allowed A-Za-z0-9 .,'!&@_ in Comment",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment must be within 2 to 250 characters",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Due date is missing ",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid Due date",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "No data found",
   "data": {}
},
{
   "success": false,
   "code": 300,
   "message": "Dispute already in maximum level",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Dispute already closed",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Take action on this dispute.",
   "data": {}
}

401 : Unauthorized access

{
    "success": false,
    "code": 300,
    "message": "No data found",
    "data": {}
}

404: Request not found

{
     "success": false,
     "code": 300,
     "message": "Request not found",
     "data": {}
}

500: Internal Server Error

{
   "success": false,
   "code": 300,
   "message": "Something went wrong",
   "data": {}
}

Post Parameters

Post Parameter	Type	Is Mandatory	Description
dueDate	Date	Yes	If you send the due date in parameter we proceed with the given due date otherwise we proceed based on your configuration settings.
comments	String	Yes	Short description.

Sample Post Parameters,

{
   "dueDate" :"2024-02-10",
   "comment" :"Change my level"
}

Success Response,

{
   "success": true,
   "code": 200,
   "message": "Dispute moved level_2",
   "data": {}
}
{
   "success": true,
   "code": 200,
   "message": "Dispute moved level_3",
   "data": {}
}

Failure Response

{
   "success": false,
   "code": 300,
   "message": "Comment should not be empty",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Only allowed A-Za-z0-9 .,'!&@_ in Comment",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment must be within 2 to 250 characters",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Due date is missing ",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid Due date",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "No data found",
   "data": {}
},
{
   "success": false,
   "code": 300,
   "message": "Dispute already in maximum level",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Dispute already closed",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Take action on this dispute.",
   "data": {}
}