Dispute Reopen

After evaluating the case if the client missed any verification in the process reopen of the dispute is possible ,This is applicable for both bank verification and client cross verification.

PUT https://stgsecctrl.tutelar.io/api/v1/dispute/reopen/:disputeId

200: Success response

{
   "success": true,
   "code": 200,
   "message": "Dispute reopened to level_1",
   "data": {}
}
{
   "success": true,
   "code": 200,
   "message": "Dispute reopened to level_2",
   "data": {}
}
{
   "success": true,
   "code": 200,
   "message": "Dispute reopened to level_3",
   "data": {}
}

422: Unprocessable Entity

{
   "success": false,
   "code": 300,
   "message": "No data found",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid Due date",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Due date is missing ",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment should not be empty",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment must be within 2 to 250 characters",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Only allowed A-Za-z0-9 .,'!&@_ in Comment",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "level field is missing",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid data received from level",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Dispute already in open status",
   "data": {}
}

401: Unauthorized access

{
   "success": false,
   "code": 300,
   "message": "Unauthorized access",
   "data": {}
}

404: Request not found

{
    "success": false,
    "code": 300,
    "message": "Request not found",
    "data": {}
}

500: Internal Server Error

{
   "success": false,
   "code": 300,
   "message": "Something went wrong",
   "data": {}
}

Post Parameters:

Post Parameter	Type	Is Mandatory	Description
dueDate	Date	Yes	If you send the due date in parameter we proceed with the given due date otherwise we proceed based on your configuration settings.
level	String	Yes	When dispute raised what kind of level like level_1 ,level_2, level_3
comments	String	Yes	Short description

Success Response

Sample POST Parameters,

{
  "dueDate" : "2023-10-20",
  "comment":  "Move to level one",
  "level": "level_1"
}

Success response 1,

{
   "success": true,
   "code": 200,
   "message": "Dispute reopened to level_1",
   "data": {}
}

Sample POST Parameters,

{
   "dueDate" : "2023-10-20",
   "comment":  "Move to level two you have not submitted proper documents",
   "level": "level_2"
}

Success response 2,

{
    "success": true,
    "code": 200,
    "message": "Dispute reopened to level_2",
    "data": {}
}

Sample POST Parameters,

{
  "dueDate" : "2023-10-20",
  "comment":  "Move to level three you have not submitted proper documents",
  "level": "level_3"
}

Success response 3,

{
    "success": true,
    "code": 200,
    "message": "Dispute reopened to level_3",
    "data": {}
}

Failure Response

{
   "success": false,
   "code": 300,
   "message": "No data found",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid Due date",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Due date is missing ",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment should not be empty",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment must be within 2 to 250 characters",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Only allowed A-Za-z0-9 .,'!&@_ in Comment",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "level field is missing",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid data received from level",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Dispute already in open status",
   "data": {}
}