> For the complete documentation index, see [llms.txt](https://docs.tutelar.io/tutelar-api-document/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tutelar.io/tutelar-api-document/disputes/dispute-reopen.md).

# Dispute Reopen

After evaluating the case if the client missed any verification in the process reopen of the dispute is possible ,This is applicable for both bank verification and client cross verification.

<mark style="color:green;">`PUT`</mark> `https://stgsecctrl.tutelar.io/api/v1/dispute/reopen/:disputeId`

{% tabs %}
{% tab title="200: Success response" %}

```json
{
   "success": true,
   "code": 200,
   "message": "Dispute reopened to level_1",
   "data": {}
}
{
   "success": true,
   "code": 200,
   "message": "Dispute reopened to level_2",
   "data": {}
}
{
   "success": true,
   "code": 200,
   "message": "Dispute reopened to level_3",
   "data": {}
}
```

{% endtab %}

{% tab title="422: Unprocessable Entity " %}

```json
{
   "success": false,
   "code": 300,
   "message": "No data found",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid Due date",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Due date is missing ",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment should not be empty",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment must be within 2 to 250 characters",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Only allowed A-Za-z0-9 .,'!&@_ in Comment",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "level field is missing",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid data received from level",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Dispute already in open status",
   "data": {}
}

```

{% endtab %}

{% tab title="401: Unauthorized access" %}

```json
{
   "success": false,
   "code": 300,
   "message": "Unauthorized access",
   "data": {}
}
```

{% endtab %}

{% tab title="404: Request not found" %}

```json
{
    "success": false,
    "code": 300,
    "message": "Request not found",
    "data": {}
}
```

{% endtab %}

{% tab title="500: Internal Server Error " %}

```json
{
   "success": false,
   "code": 300,
   "message": "Something went wrong",
   "data": {}
}
```

{% endtab %}
{% endtabs %}

## Post Parameters:

| Post Parameter | Type   | Is Mandatory | Description                                                                                                                           |
| -------------- | ------ | ------------ | ------------------------------------------------------------------------------------------------------------------------------------- |
| dueDate        | Date   | Yes          | If you send the due date in parameter we proceed  with the given due date  otherwise we proceed based on your configuration settings. |
| level          | String | Yes          | When dispute raised what kind of level like level\_1 ,level\_2, level\_3                                                              |
| comments       | String | Yes          | Short description                                                                                                                     |

## Success Response&#x20;

### Sample POST Parameters,

```json
{
  "dueDate" : "2023-10-20",
  "comment":  "Move to level one",
  "level": "level_1"
}
```

### Success response 1,

```json
{
   "success": true,
   "code": 200,
   "message": "Dispute reopened to level_1",
   "data": {}
}
```

### Sample POST Parameters,

<pre class="language-json"><code class="lang-json">{
   "dueDate" : "2023-10-20",
   "comment":  "Move to level two you have not submitted proper documents",
<strong>   "level": "level_2"
</strong>}
</code></pre>

### Success response 2,

```json
{
    "success": true,
    "code": 200,
    "message": "Dispute reopened to level_2",
    "data": {}
}
```

### Sample POST Parameters,

```json
{
  "dueDate" : "2023-10-20",
  "comment":  "Move to level three you have not submitted proper documents",
  "level": "level_3"
}
```

### Success response 3,

```json
{
    "success": true,
    "code": 200,
    "message": "Dispute reopened to level_3",
    "data": {}
}
```

### Failure Response

```json
{
   "success": false,
   "code": 300,
   "message": "No data found",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid Due date",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Due date is missing ",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment should not be empty",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Comment must be within 2 to 250 characters",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Only allowed A-Za-z0-9 .,'!&@_ in Comment",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "level field is missing",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Invalid data received from level",
   "data": {}
}
{
   "success": false,
   "code": 300,
   "message": "Dispute already in open status",
   "data": {}
}

```