Update Dispute
When a client challenges the legitimacy of a transaction made using their registered transacting account, it is referred to as a disputed transaction.
Following the dispute raised in the panel, the client can use the edit option in the action menu to correct any necessary details. Once editing is complete, the details update button will be activated.
PATCH https://stgsecctrl.tutelar.io/api/v1/dispute/update/:disputeId
{
"success": true,
"code": 200,
"message": "Dispute Details updated successfully",
"data": {}
}Post Parameters
Post parameters description is given below :
disputeType
String
No
Dispute type is used to identify what kind of dispute is raised by the customer , various types of disputes are as follows fraud , chargeback , BO, complaint.
internalDueDate
Date
No
Internal due date refers to the final date that a resolution need to be provided for an dispute.
reasonCode
String
No
Send the reason code based on your transaction type. For instance, if you've made a transaction using a Visa card, send the sample code: 10.1
paymentType
String
No
Payment type is used to mention the payment type the customer is used to pay the required amount , payment type includes credit card , debit card ,POS.
acquirerBankCode
String
No
The payment receiver bank is also called an acquirer bank . Every individual bank have an individual code referred to as acquirer bank code.
disputeAmountTdrDetails
Object
No
The TDR type,amount,amount type is using
To calculate the TDR amount from dispute Amount. disputeAmountTdrDetails has fields [type, amountType ( Type as String )].amount data type is Number.
disputeAmountTaxDetails
Object
No
The TAX type, amount, amount type is using To calculate the TAX amount from dispute Amount. disputeAmountTaxDetails has fields [ type, amountType ( Type as String )].amount data type is Number.
Sample Post Parameters,
{
"transactionDetails": {
"id": "trans_53146",
"customerName": "Johnson",
"customerEmail": "[email protected]",
"customerMobile": "9878987677",
"amount": "1001",
"transactionDate": "2023-10-11"
},
"merchantDetails": {
"id": "TUT778t78yt",
"name": "Thiyagarajan",
"businessName": "Hamam",
"chargebackEmail": "[email protected]",
"mobile": "9087657767"
},
"disputeAmount": "100",
"disputeAmountTdrDetails": {
"type": "include",
"amountType": "price",
"amount": "50"
},
"disputeAmountTaxDetails": {
"type": "exclude",
"amountType": "percentage",
"amount": "50"
},
"disputeType": "dispute",
"internalDueDate": "2023-12-31",
"dueDate": 9,
"level": "level_1",
"paymentType": "cc",
"acquirerBankCode": "HDFC",
"remitterBank": "Indian Overseas Bank ",
"reasonCode": "109",
"nodalAccountNo": "0989778",
"gatewayOrderId": "ORD_90045",
"paymentInstrumentId": "89 09 78",
"comments": " Transaction issues "
}Success Response
{
"success": true,
"code": 200,
"message": "Updated successful",
"data": {}
}Failure Response
{
"success": false,
"code": 300,
"message": "Please Update general configuration",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Invalid data received from Dispute type",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Invalid Date format in Internal Due date",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Internal due date should be greater than 2024-04-10",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Invalid reason code.",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Acquirer bank code should be 4 characters",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Please add acquirer bank details",
"data": {}
}
{
"success": false,
"code": 300,
"message": "dispute-tdr type field is missing",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Invalid data received from dispute-tdr type",
"data": {}
}
{
"success": false,
"code": 300,
"message": "dispute-tdr amount type field is missing",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Invalid data received from dispute-tdr amount type",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Dispute-tdr amount missing",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Dispute-tdr amount is should be an number",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Invalid data received from dispute-tax type",
"data": {}
}
{
"success": false,
"code": 300,
"message": "dispute-tdr amount tax field is missing",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Invalid data received from dispute-tax type",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Dispute-tax amount type missing",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Invalid data received from dispute-tax amount type",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Dispute-tax amount missing",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Dispute-tax amount is should be an number",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Dispute-tdr amount should not be greater than dispute amount",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Dispute-tax amount should not be greater than dispute amount",
"data": {}
}
{
"success": false,
"code": 300,
"message": "Total of tax and tdr amount should not be greater than dispute amount",
"data": {}
}Last updated