Tutelar Error Code

Kindly refer below error code and description below.

Transaction Monitoring

Error Code	Http Status Code	Error Code	Description
101	401	Invalid api key or secret key. Please check api credentials	Invalid authentication credentials. Please check your api and secret keys created successfully.
102	400	Merchant id is not empty	You should send merchant id(view merchants page) or you can send your merchant id along with the post parameters
103	400	Order id is invalid	Order id should not be empty
104	400	Order id format is invalid	Order id accepts only alphanumeric, hyphen(-) and underscores(_).
105	400	Order id length is invalid	Maximum order id length is 40.
106	400	Duplicate order id recieved	Duplicate order id exsits
107	400	Payment mode is invalid	You should use only “test” or “live”payment mode only.
108	401	Payment mode credential error	If payment mode TEST, use trail api credentials. If payment mode LIVE, use live api credentials.
109	400	Amount is invalid	Order amount should be number only. Validate number with decimals. 0000000000.00
110	400	IP Address is not whitelisted	Ip address is not whitelisted
111	400	Risk engine is not assigned	Risk engine is invalid. Please reachout tutelar support team
112	400	Field is required	Check the post parameters document for reference. Order id, customer object, mode, payment instrument, currency code, merchant object, payment data object
113	400	Email address is invalid	Invalid customer email address received
114	400	Phone number is invalid	Invalid phone number is received. It will allow only numbers
115	400	Email address is not empty	Customer email address should not be empty
116	400	Phone number is not empty	Customer phone number should not be empty
117	400	Payment instrument type is invalid	Payment instrument type is invalid
118	401	Your trail has expired	Your 14 days trial has been expired. Please reach out tutelar team
119	400	Too many requests	Too many requests
120	400	System error	An error occurred on the Tutelar system
121	401	Transaction limit exceeded	Your trail transaction limit has been exceeded
122	400	Error: <Error Message>	Display all other transaction api related errors

Tutelar Http Status Codes

Http Status Code	Message	Description
201	Created	Successful request
204	Accepted	Successful request
401	Unauthorised	Unauthorised error
400	Bad Request	Invalid argument / Invalid payload
403	Forbidden	Permission denied / Invalid api key
404	Not Found	Requested URI or method not found
409	Conflict	Request could not be completed
415	Unsupported media type	Unsupported media type
422	Customer name format invalid	Customer name format invalid
429	Resource Exhausted	Too many requests / Rate limiting / Out of resource quota
500	Internal Server Error	Service has encountered an error
502	Bad gateway	Bad gateway
503	Service Unavailable	Service unavailable / Retry request
504	Gateway Timeout	Gateway timed out error / Deadline exceeded